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Why is there a charge from Buy Me a Coffee on my account?
Why is there a charge from Buy Me a Coffee on my account?

Here is how to handle the payments made on Buy Me a Coffee

Updated this week

Who/what is Buy Me a Coffee?

Buy Me a Coffee is a platform that connects fans with creators. It offers a simple and fast method to show appreciation through one-time support, memberships, or shop purchases.

Are the payments on Buy Me a Coffee recurring?

Payments made for support, shop items, or commissions on Buy Me a Coffee are one-time transactions. However, if you opt into a membership, it will automatically renew on a monthly or yearly basis, depending on the selected renewal cycle.

Are there any guidelines on refunds at Buy Me a Coffee?

If you've mistakenly supported a creator or are dissatisfied with a purchase or support provided, we suggest initially contacting the creator directly. If you do not receive a response after a reasonable time, please contact us, and we will assist you further. For a detailed understanding of our refund policies, click here.

What should I do if I find an unfamiliar charge from Buy Me a Coffee?

If an unrecognized charge from Buy Me a Coffee appears on your statement, please reach out to us with your card's last four digits, the card brand, expiration date, the charged amount, and the transaction date. We'll investigate the issue and if we identify it as an unauthorized transaction, we'll begin the refund process.

I have more questions!

No problem! Drop us a line at [email protected]. We’re here to help and love answering your queries.

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